8www Deposit Guide: How to Add Money to Your Account
By the end of this page you'll be able to add money to your own account with bKash, Nagad, Rocket, Upay or a bank transfer. How much you need to send at minimum, how long the balance takes to show, and which details to give support when a transaction gets stuck — all four answers will be right here.
Before You Start: Minimum Deposit and Account Prep
Get two things right before you send money and the whole job gets easy. First, you have to be logged in — the deposit form won't open otherwise. Second, the wallet number you send from should be registered in your own name, or the money may bounce back.
Every deposit needs at least ৳৩০০. Send less and the request may not be accepted, so on your first try send the exact amount or more. No account yet? Finish registration first, then deposit following this guide.
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Logged-in accountNo dashboard, no deposit button. If you've forgotten your password, reset it from the login page first.
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Match the nameKeep the name on your account the same as the one your mobile wallet number is registered under. A mismatch can hold the transaction.
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Fix the amount firstStart your first deposit with ৳৩০০. Instead of sending a big sum in one go, send it in two or three steps — mistakes are easier to catch.
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Decide on the bonusTake the ২৫০% first-deposit bonus and you have to clear a ২২x rollover. So read the terms once before you accept it.
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Keep transaction IDs separateEach transaction ID works only once. Enter an old ID again and the request is cancelled.
Deposit Steps on 8www: Login to Balance Update
Mobile or computer, the process is the same. Finish the five steps below in order and the money lands in your account; skip one and the form stays stuck.
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1
Log in to your account
Log in with your mobile number or username and password. If you have several tabs open, close the extra ones before depositing so the form doesn't submit on an old page.
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2
Open the deposit form
Tap the ‘Deposit’ button in the top menu or beside the balance card. The form shows a field for the amount in taka and a list of payment methods.
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3
Pick your method and amount
bKash, Nagad, Rocket, Upay or bank transfer — choose whichever is easiest for you to send with. Enter the amount and move to the next step, and the screen shows a wallet number and a reference.
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4
Send the money from your wallet
Copy the number shown on screen — don't type it by hand. Send the money to it from your wallet app or the USSD menu and confirm with your PIN. If there's a reference field, fill that in too.
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5
Submit the ID and check your balance
Copy the transaction ID from the wallet's confirmation SMS, paste it into the form and submit. The balance usually updates within ৩ minutes; refresh the page and the new figure appears on your balance card.
If the balance hasn't gone up after ১৫ minutes, don't send the money a second time on your own. First message 24/7 live chat with the number, amount, time and transaction ID; they check it quickly and either credit the money or tell you how to get it back.
Payment Methods: Which One Credits Your Money Fastest
All five methods run in Bangladeshi taka, so there's no separate dollar conversion to deal with. The list below shows how fast each method credits a deposit and how long withdrawals take.
- bKash ৩ min ২৬ min ৳৩০০
- Nagad ৩ min ২৬ min ৳৩০০
- Rocket ৩ min ২৬ min ৳৩০০
- Upay ৩ min ২৬ min ৳৩০০
- Bank Transfer ৩ min ২৬ min ৳৩০০
Cash outs start at ৳১,০০০, and you can withdraw up to ৳৮৫,০০০ a day. On bank holidays, bank transfer timing depends on the bank's own hours, though the request itself is usually processed in the same window. Full steps are in the 8www Withdrawal Guide.
Wallet by wallet: where one slip holds your money up
Each wallet runs on its own rules, and most stuck transactions come from small slips against them. A quick scan of the list below, right before you deposit, saves you half the hassle.
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bKash: copy the number exactlyCopy and paste the number shown on the form. Type it by hand and one wrong digit sends the money elsewhere, and getting it back takes time.
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Nagad: don't skip the referenceLeave out the reference shown at send time and matching the transaction becomes hard. Support then has to check it by hand, which takes longer.
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Rocket: watch the PINA few wrong PIN entries and the wallet is temporarily blocked. You have to get it reopened through the wallet's own helpline before you can deposit.
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Upay: keep the app updatedOn an older app version a transaction can hang at the final step. Download the latest build from the app store before you deposit.
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Bank transfer: keep the slipSend it by app or at the branch, save the screenshot or slip with the reference number. If a question comes up later, that is your only proof.
Remember, once the wallet has taken the money it cannot be pulled back. So before you send, match all three — number, amount and reference — twice. That is the easiest protection you have.
When a transaction sticks: causes and first steps
Money debited but not showing in your balance? Nothing to panic about. The list below gives the common causes and the first thing to do for each; in most cases sending the right details clears it up.
| Cause | What you will see | What to do first |
|---|---|---|
| Wrong wallet number | Wallet debited, but no request reaches your account | Send the transaction ID in live chat; check that the last four digits match |
| Reference left out | ID entered on the form, still no match | Don't submit the same ID again — send it to support and they will match it by hand |
| Low wallet balance | Transaction failed at the final step | Keep enough money in the wallet and send again; the old request cancels itself |
| Name doesn't match | A refund notice came through | Use a number registered in your own name, then submit the deposit again |
| Old ID used again | The form shows a message like ‘ID already used’ | Get the new ID from the SMS confirming the fresh transaction |
| Server is busy | Page is slow and the request didn’t show | Wait a few minutes, refresh your balance, then let them know in chat |
When you ask for help, give all four details at once: the time you sent, the amount, the number you sent from and the transaction ID. With these four, 24/7 live chat gets you a faster answer.
Keep the receipt: what you need for a failed transaction
A successful deposit usually shows in your balance within moments, so there is little left to do. But if a request gets stuck, sorting it out without proof is hard. So save the details below in one place right after you send the money.
- Transaction ID — it’s in the wallet’s confirmation message
- Date and time you sent, down to the minute
- The amount and the name of the payment method
- The number you sent from, including the last four digits
- A screenshot of the confirmation message with the ID clearly visible
The easiest way is to write these details in an empty note. It survives a phone change, and when you need help in chat you can just copy and paste.
After the deposit: bonus, rollover and withdrawal
Once the money is in, check the figure on your balance card first. Then decide whether to take the first deposit bonus. Taking it grows your balance faster, but it comes with a 22x rollover condition, so accepting it without understanding the terms can cause trouble at withdrawal time.
You can deposit without taking the bonus, and then there is no rollover hurdle. But if you have taken a bonus, your withdrawal request stays on hold until the rollover is done. Withdrawals usually take 26 minutes, with a minimum of ৳1,000 and up to ৳85,000 a day — full details in the withdrawal process.
If you deposit often, the mobile app is more convenient; a notification arrives when the transaction finishes, so you won’t forget to check your balance. If your phone is short on space, first see the size and Android version on the app download page.
Common questions: what everyone asks about deposits
What is the minimum deposit?
At least ৳300 every time. Send less and the request may not be accepted, so it’s better to send ৳300 or more on the first try. Starting with a small amount to learn the process means fewer mistakes on bigger transactions later.
How long does a bKash deposit to 8www take?
Usually 3 minutes. Send the money from your wallet and put the transaction ID in the form, and your balance updates within that time. If nothing after 15 minutes, send the ID in live chat and the support team will check and sort it out.
Money was deducted but my balance didn’t go up — why?
Most often this happens from a wrong number, a missing reference or a name mismatch. Copy the ID, time and amount from the wallet’s confirmation message and send them to 24/7 live chat. If the details are right, the money is added; if not, they will tell you how to get it back.
What conditions come with the first deposit bonus?
A 250% bonus on your first deposit, up to ৳30,000. With the bonus you must meet a 22x rollover, meaning you have to wager 22 times the deposit amount plus the bonus. Withdrawals aren’t completed until the rollover is done, so it’s best to know the terms beforehand.
Can I submit again with the same transaction ID?
No. Each ID is accepted only once. Sending the same ID a second time cancels the request, so take the new ID from the fresh transaction confirmation message and fill in the form with it. Swapping IDs over and over also slows down the support team's review.
Do I need a bonus code when depositing?
No, no separate code is needed. You only choose whether or not you want the bonus on your first deposit. Read the rollover terms once before you pick, because the choice can't be changed after the bonus is taken.
Are there different rules for sending money with Upay or Rocket?
The method is the same. The difference is only in each wallet's own rules — on Rocket, several wrong PIN entries get the wallet temporarily blocked, and on Upay an older app version can stall at the last step of the transaction. So before you send, make sure the app is updated and your PIN is right.
Does a bank transfer deposit take longer?
The request is usually processed in the same time, but on holidays the bank's own processing time can add on. In that case keep the reference number from the screenshot or slip — if a question comes up later, that's what makes verification quickest.
Can I use someone else's bKash number on my account?
No. The number needs to be registered in your own name. If the names don't match, the request is held, a refund gets started and time is wasted. Borrowing a family member's number isn't right for the same reason.
What happens if I send money again before the balance goes up?
Both transactions have to be verified separately, so it takes longer and the extra money sits on hold for a while. So wait 15 minutes first, refresh the balance and check; if it still hasn't landed, talk to the support team before you move to the next step.
Where do I find my deposit receipt?
Every successful transaction appears in your account's transaction list with the time, amount and ID. You can check it there. Don't delete the wallet's confirmation message for about a week either — if a question suddenly comes up, that's the fastest proof you have.
Can I withdraw the deposit money straight away?
If you don't take the bonus, the deposit money can be used for withdrawal right away. With the bonus, withdrawal is possible only after you clear 22x rollover. Before your first withdrawal you have to submit an ID document — national ID card, passport or driving licence — and verification usually takes 24 hours.
Depositing money doesn't mean deciding to bet. Don't send money beyond your own monthly budget, and play with a fixed time limit. This service isn't for anyone under 18.
Don't wait any longer: make your first deposit on 8www
Two minutes to open an account, a minimum deposit of ৳300, and the balance is added in 3 minutes. No pen and paper needed — just keep your wallet number and transaction ID to hand.
If you're logged in, you can go straight to the form. No account yet? The steps are laid out on the registration page. Want to play from your phone? Download the app and keep notifications on.