Before You Start: Account and Age Rules
One thing is worth getting clear before you open an account at 8www: there is no place here for anyone under ১৮. If there is any doubt about age, we may ask for ID when you withdraw. One person runs one account, and that account has to be in their own name.
The sign-up form is short. A mobile number, a password, taka as the currency and, if you have one, a promo code — fill those few fields and the account is made. You do not have to send a photo of your national ID up front; that is needed at your first withdrawal.
If You Enter the Wrong Number or Name
Open an account with a wrong number and the codes sent to it never reach you, so you get stuck at login. Check the form twice while filling it in. If something needs correcting later, tell live chat; the support team checks your ID and updates the details.
More Than One Account per Person
When the same person opens several accounts one after another, we treat it as an attempt to take the bonus twice. Accounts can be suspended and the bonus on them cancelled. Family members can of course each keep their own account, with their own name, their own number and their own payment method.
Depositing: Methods, Timing and the Minimum Amount
You can deposit through five routes: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit is ৳৩০০, and the money usually shows in your balance within ৩ minutes. When you open the deposit box in the app or on the site, one specific number is displayed — send the money to exactly that number, nowhere else.
Money deducted but not credited to balance
Wait two or three minutes first, because there's a small lag between the mobile banking message and our system picking it up. If it still hasn't arrived, message us on 24/7 live chat with the transaction ID and the amount. We match it against the operator's record and add the funds. Money sent to a wrong number isn't guaranteed to come back, so double-check the number before you send.
Where to enter the promo code
There's an empty promo code box right below the deposit field. If you have a code, type it there; if not, leave the box blank. Enter a wrong code and only your deposit is credited with no bonus — and that bonus can't be claimed later.
Withdrawal rules and daily limits
You can withdraw a minimum of ৳১,০০০ and up to ৳৮৫,০০০ in a single day. The money normally lands within ২৬ minutes. Your first withdrawal can take up to ৬ hours though, since that's when ID is checked. Any one of NID, passport or driving licence is enough, and you get a decision within ২৪ hours of submitting the document.
| Minimum deposit | ৳300 |
|---|---|
| Minimum withdrawal | ৳১,০০০ |
| Maximum withdrawal per day | ৳৮৫,০০০ |
| Typical deposit credit time | 3 minutes |
| Typical withdrawal time | 26 minutes |
| Extra time on the first withdrawal | Up to ৬ hours |
| Bonus wagering requirement | 22x |
What it takes to cash out bonus money
If you play with a bonus, you have to clear the wagering requirement before withdrawing. Until it's met you can't withdraw from the bonus portion, though your own deposited money goes through the normal process. Progress is shown on the wallet page of your account, so check there for how much is left instead of guessing.
What details must match when you withdraw
Account name, mobile number and payment method — all three must match your deposit details. Withdrawing through the same method you deposited with clears faster. If the name is different, the request is sent back, so fix the name before you deposit.
Welcome bonus: the numbers and the terms
Your first deposit earns a ২৫০% bonus, up to ৳৩০,০০০. So ৳১,০০০ deposited adds ৳২,৫০০ in bonus, while ৳১২,০০০ hits the cap and stops at ৳৩০,০০০. The deposited money is playable straight away; the bonus portion is shown separately.
What a ২২× wagering requirement means
To make bonus money withdrawable you have to wager ২২ times the total. A ৳২,৫০০ bonus works out to ৳৫৫,০০০ in bets. The calculation is on the bonus amount only, not on what you deposited. You usually get seven days to clear it, so before taking a large bonus, think about how much play time you'll have that week.
Reload, cashback and referral
Deposits after your first earn a ১৫% reload bonus. You get ০.৯% cashback on your daily net loss, credited the next morning. And when a friend you refer makes their first deposit, ৳২৭৫ is added to your balance.
8www App: install, size and updates
The app is free. The file is ৫২ MB and it runs on Android ৮.০ or later. The current version is ২.০.৩, updated on ১৪ November ২০২৬. If you'd rather not play in a mobile browser, the app is the better fit — notifications come through and pages open faster.
What to check before you install
The APK won't open unless installs from unknown sources are allowed in your phone's settings. Once the download finishes, open the file and grant the permission; you can switch it off again after installing. If you have an older version, there's no need to delete it first — the new one installs on top.
App vs website: the difference
Account, balance and bonuses stay the same on both, so either one works fine. Log in once on the app and the session stays live, while the website opens on more than one phone without any hassle. Pick whichever feels easier for you.
Security and account protection
Never share your password with anyone, not even someone claiming to be from our support team — we never ask for it. Your login address always starts with 8www.click. Logging in through an unknown link sent by chat or SMS can be a way to steal your details.
Logging in on public Wi-Fi or a friend's phone and leaving the session open carries risk. Log out when you're done. If you suddenly see a bet or withdrawal you don't recognise, change your password and tell live chat so the account can be closed quickly and an investigation started.
How to get help
The quickest answer comes from 24/7 live chat, since it stays open at any hour of the day. Deposits, withdrawals, bonuses and account questions are all sorted fastest there. Write your problem step by step and in polite language, and the reply won't be delayed.
Have these ready before you type in chat
- Account number — the mobile number you opened the account with.
- Transaction ID — the number in the mobile banking message.
- Amount and method — how much was sent, through which channel, and at what time.
- Screenshot — a picture of the problem helps them answer faster.
If the reply takes time
Deposit or withdrawal complaints need the operator's records checked, so sometimes it takes longer. Wait in the same chat instead of closing it — opening a new chat again and again for the same issue only slows the team down in finding your details.
If your question isn't answered here, message 8www's 24/7 live chat, or open a new account and try it out yourself — in practice, many questions clear up on their own.